Privacy Policy

At Art E Bharat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways; we do not store card information)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and browsing actions

  • Cookies to improve user experience and website performance

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Contact you regarding your purchase or queries

  • Provide customer support

  • Improve website functionality and user experience

  • Send promotional emails or offers (only if you have opted in)

  • Prevent fraudulent transactions and ensure website security

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Provide a personalized browsing experience

  • Analyze website traffic and performance

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted service providers, such as payment gateways, logistics partners, and hosting providers

  • Legal authorities, if required by law

  • Marketing or analytics tools (non-personal, aggregated data only)

All third-party partners are required to follow strict data privacy standards.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss.
While we take every precaution, no online data transmission is 100% secure. You use our website at your own risk.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Opt-out of marketing communications at any time

  • Request deletion of your data (subject to legal and transactional requirements)

To exercise these rights, email us at info@artebharat.com.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We recommend reviewing their policies before sharing any information.

8. Children’s Privacy

Art E Bharat does not knowingly collect personal information from children under the age of 13.
If you believe a minor has submitted information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website means you accept the updated policy.

At Art E Bharat, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, please review our return policy below for guidelines on how to return or exchange products.

1. Eligibility for Returns

  • Returns are accepted within 10 days from the date of delivery.
  • To be eligible for a return, items must be unused, undamaged, and in the original packaging.
  • Custom or bespoke orders are not eligible for returns unless the item is damaged or defective upon arrival.

2. Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 48 hours of receiving the product.
  • We will arrange for a replacement or refund, depending on your preference and availability of the product.
  • Please include photos of the damaged or defective item when contacting our customer support team to expedite the process.

3. Return Process

  • To initiate a return, please contact our customer support team at [insert contact details] with your order number, the item(s) you wish to return, and the reason for the return.
  • After your return request is approved, we will provide you with instructions for sending the item(s) back. The return shipping cost is the responsibility of the customer, unless the item was damaged or defective.

4. Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to the original method of payment, and you will receive the amount within a specified time frame, typically within 5–7 business days.
  • Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges

  • If you would like to exchange an item for a different size, color, or style, please contact us to check availability and arrange the exchange.
  • Shipping charges for exchanges will be the responsibility of the customer unless the item is damaged or defective.

6. Non-Returnable Items

  • Due to the nature of the products, the following items are non-returnable:
    • Custom or bespoke artwork created specifically for you.
    • Items marked as “Final Sale” on our website.

7. International Returns

  • For international orders, the customer is responsible for return shipping costs. Please ensure the items are returned within the required time frame.

8. Contact Us

If you have any questions or concerns regarding returns, please contact our customer service team at info@artebharat.com.